It can be incredibly frustrating when the insurance adjuster representing the negligent driver in your Norfolk motorcycle collision case refuses to return your calls. However, it is important to understand the reasons for their lack of communication and what actions you can take. Call our office to make an appointment for your free initial consultation to learn how our experienced Norfolk motorcycle accident attorneys at Tavss Fletcher can fight for your rights and the compensation you deserve.
Why the Insurance Company May Not Return Your Calls After a Norfolk Motorcycle Crash
You need to understand why the insurance adjuster may be avoiding you. Unfortunately, the reason may not be just because they have a busy caseload. Here is why insurance companies for at-fault motorists do not return victims’ telephone calls.
Saving Money
Insurance companies are businesses that are focused on their bottom line. By delaying communication, they may hope to save the company money by denying your claim or delaying paying you. This strategy is designed to protect their profits and pay you less than you deserve.
Wearing You Down
Insurance adjusters are aware that motorcycle accident victims may face physical, emotional, and financial hardships after an accident. By avoiding your calls, they may try to exploit your vulnerabilities, hoping that you will not pursue your claim or accept a lower settlement offer out of desperation or frustration.
Steps You Should Take If the Insurance Adjuster Does Not Call You Back After a Motorcycle Accident in Norfolk
Do you suspect that the insurance adjuster is avoiding you? You do not have to wait helplessly for the insurance company to make you a fair settlement offer. Here are actions you can take.
Be Nice
Although it can be challenging, maintaining a calm and respectful demeanor when communicating with the insurance company can work in your favor. You demonstrate your willingness to cooperate and resolve the matter amicably by staying professional and courteous. This strategy could convince the adjuster to settle your claim.
Speak to a Manager
If the adjuster continues to ignore your calls, escalate the matter by requesting to speak with a manager or supervisor within the insurance company. Sometimes, a higher-ranking representative can address your concerns more effectively and provide the necessary attention to your case.
Retain a Lawyer
Seeking legal representation is crucial in situations where the insurance company fails to respond or engages in unfair practices. A knowledgeable Norfolk motorcycle accident attorney can send the insurance adjuster a demand letter and take over communications with the insurance company, using their knowledge and negotiation skills to advocate for your rights and pursue the compensation you deserve.
File a Lawsuit
If all attempts to resolve the matter outside of court fail or the statute of limitations to sue will expire soon, filing a lawsuit may be necessary to protect your rights. Your lawyer may still be able to settle your claim during the litigation process.